FAQ - Quinta Dorada Hotel & Suites

Quinta Dorada Hotel & Suites is located at Periférico Luis Echeverría 1416 Ote, Col. Guanajuato Oriente, C.P. 25280, Saltillo, Coahuila, Mexico.

You can contact the hotel in Mexico at +52 (844) 450 5050 or +52 (844) 289 2430 for 24/7 Front Desk assistance.

You can book directly through the hotel's official website at www.quintadorada.com.mx, by phone or WhatsApp at +52 (844) 232 0278 during office hours, or at +52 (844) 289 2430 24 hours a day. You can also email reservaciones@quintadorada.com.mx.

Standard check-in time is from 3:00 PM.

Standard check-out time is 12:00 PM.

Yes, the hotel offers complimentary transfers to and from Saltillo Airport (SLW).

Yes, airport transportation is complimentary; however, it is subject to availability.

Yes, the hotel features an outdoor swimming pool.

The pool is heated from March to November. It is closed during December, January, and February.

Sunday to Friday: 10:00 AM–8:00 PM. Saturdays: 10:00 AM–10:00 PM.

Yes, complimentary Wi-Fi is available for hotel guests.

The hotel has 144 guest rooms and 4 Studio Suites.

The hotel offers several room categories, including Standard 1 King Bed Room, Standard 2 Double Beds Room, Executive 1 King Bed Room, Studio Suite, and Executive Studio Suite.

Complimentary breakfast is available for guests booking through selected channels. Guests without this benefit may enjoy breakfast for an additional charge.

Yes, the hotel features the "Pour la France!" bistro as well as café options.

Yes, guests can enjoy a Starbucks located next to the hotel.

The hotel offers cocktails and appetizers for guests on specific days and times: Monday to Thursday from 6:30 PM to 8:00 PM.

Yes, the hotel has a small fitness centre.

Yes, the hotel offers private parking for guests with 24-hour security.

Complimentary parking is included with certain booking channels. For other reservations, an additional charge may apply.

Yes, the hotel offers accessible facilities and amenities for guests with disabilities.

Yes, the hotel has event and meeting rooms with capacity for up to 280 guests.

Yes, the hotel offers event spaces and services for wedding celebrations.

The hotel has meeting rooms but does not have a business centre.

Yes, laundry service is available.

Yes, the hotel has a 24-hour front desk.

Yes, the property has on-site security staff and a closed-circuit surveillance system.

Yes. This service is available for an additional charge and is subject to availability.

Yes, we accept Visa, Mastercard, and American Express credit cards.

The hotel does not have the facilities to accommodate pets. However, service animals are accepted upon presentation of the required documentation.

Transportation within a 10 km radius is available, subject to availability.

Yes, tax invoices are issued in accordance with Mexican regulations.

Yes, all rooms feature air conditioning and a flat-screen TV with cable channels.

Some rooms are equipped with an in-room safe. For rooms without one, safe deposit service is available through the Front Desk management office.

Yes, all rooms include complimentary toiletries and basic bathroom amenities.

The largest room configuration includes two double beds. In some cases, an inflatable mattress can be added if space allows.

No, all hotel rooms are smoke-free.

Yes, the hotel provides luggage storage service.

The breakfast buffet is served as a standard buffet. Special dietary menus are not currently available.

Yes. Please contact the hotel's Banquets Department to arrange these services.

Yes, the hotel is located on a major avenue with access to public transportation. The Front Desk can also arrange a trusted taxi service.

The hotel is approximately 20 minutes by car from Plan de Guadalupe International Airport. Travel time may vary depending on traffic and can take up to 45 minutes.

Yes. External visitors can enjoy the breakfast buffet by paying the corresponding fee. The adjacent Pour la France! restaurant and Starbucks are also open to the general public.

The adjacent Pour la France! restaurant offers room service during its regular opening hours for an additional fee of MXN 90.

Yes, the hotel has several event rooms, the largest of which can accommodate up to 280 guests.

Yes. Please ask to be connected with the hotel's Banquets Department for more information.

Yes, packages can be received and safely stored after prior notification from the guest.

The adjacent Pour la France! restaurant offers live music on weekend evenings.

The hotel is close to the Historic Centre, the Desert Museum, the Museum of Birds, and Santiago Cathedral.

On review platforms, the hotel is consistently rated among the best in the Saltillo area.

Yes, the hotel's website and booking platforms include photo galleries and detailed room descriptions.

Yes, the hotel has meeting rooms and facilities designed for business travellers.

For special requests, please contact the Front Desk Management when making your reservation.

There is no extra charge for the standard daily housekeeping service. A second room cleaning on the same day may incur an additional fee.

In case of emergency, medical visits to the hotel are permitted.

Depending on the season, the Front Desk staff can recommend local attractions. Transportation can be provided whenever routes and schedules are available.

At the moment, the hotel does not have rooms specifically adapted for guests with allergies.

Yes, the hotel accepts group reservations. To arrange the details, please contact the Sales Department at gerenciacomercial@quintadorada.com.mx.

Quinta Dorada is a 4-star hotel.

Guest reviews are available on travel review platforms as well as on various online travel agencies.

Yes, the hotel has a garden surrounding the swimming pool.

The hotel offers a complimentary cocktail service from Monday to Thursday, from 6:30 PM to 8:00 PM. Guests receive two complimentary beers or soft drinks, accompanied by chips and salty snacks.

Please contact the hotel's Events Team using the reservations email address or the hotel's contact phone number.

Complimentary transportation to the main shopping centres is available, subject to availability. A couple of shopping centres are also within walking distance or can be reached by taxi.

Yes, first aid kits are available at the Front Desk and in the Security Department.

Yes, only reservations made through the hotel's official website can be managed online. If cancellation or modification fees apply, please send your request to revenue@quintadorada.com.mx or contact Tel./WhatsApp +52 844 179 9515.

Please contact the Front Desk or the Reservations Department. You can also visit the reservations section on the official website at www.quintadorada.com.mx.

Yes, the hotel provides a guide in every room with information about local attractions, restaurants, and activities in Saltillo.